STORE POLICY

               Welcome to NexQuill! We create every piece of our jewelry with love, precision, and care. Because our items are handcrafted, we want to ensure you have a clear and seamless shopping experience. Please read through our store policies below.​
​1. Keep Away from Water & Moisture
​             Avoid Water: Do not wear your jewelry while bathing, swimming, or washing your face/hands. ​Rain & Sweat: Though quilled paper is typically sealed to be water-resistant, soaked paper or wet silk threads can lose shape or loosen. Remove during heavy workouts or in heavy rain.
​2. The "Last On, First Off" Rule
​             Apply Cosmetics First: Always apply perfume, hairspray, makeup, and lotions before putting on your jewelry. Chemicals in these products can cause thread discoloration or weaken protective paper glazes/varnishes.
​3. Gentle Handling
​             Avoid Pressure: Do not pull, crush, or press hard on paper coils or silk-wrapped bangles/beads. ​Putting On / Taking Off: When wearing silk thread bangles or handling delicate earrings, hold them by the sturdy base or hooks, avoiding direct pressure on embellishments, stones, or thread edges.
​4. Cleaning Instructions
​         Dusting Only: Wipe away surface dust gently using a dry, soft cloth, a clean makeup brush, or a soft Q-tip. ​No Submersion or Harsh Chemicals: Never wash with liquid soap, alcohol, or immerse in water.
​5. Proper Storage
​               Airtight Storage: Store each piece in a separate ziplock pouch or a plastic container in a cool, dry place to protect them from humidity and dust.​Avoid Direct Sunlight: Keep away from direct, long-term sunlight to prevent thread or paper colors from fading over time.

6. Color & Product Disclaimer:
           Please note that actual product colors may vary slightly from the images shown on your screen. Due to differences in photographic studio lighting, environment, and individual device display settings (mobile, tablet, or monitor), the color you see may not be an exact 100% match to the actual physical product.
​           Additionally, as each piece of our jewelry is individually handcrafted from silk threads and quilling paper, slight variations in shade and texture are a natural part of the artisan process, making every piece uniquely yours.